Katalyst
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Loyalty and guest experience

4 articles from the Katalyst team.

Barista handing a coffee across the counter to a regular guest
Loyalty and guest experienceMarch 31, 2026

Beyond the first order: how to turn ‘incremental visits’ into lifetime regulars

Turn ‘incremental visits’ into lifetime regulars with Katalyst’s guest engagement tools.

Jamie Aliperti
Guest scanning a phone-based loyalty rewards card at the counter
Loyalty and guest experienceMarch 15, 2025

Why loyalty programs are a game-changer for restaurants in 2025

AI-powered loyalty programs go far beyond punch cards: personalized rewards, lifetime-value uplift, POS-integrated experiences, and real-time customer analytics.

Jamie Aliperti
Restaurant guest enjoying a loyalty perk at the table — a treat sent compliments of the house
Loyalty and guest experienceJuly 17, 2024

Why loyalty programs are a game-changer for restaurants

How Katalyst’s loyalty program — granular accelerators, open API, and seamless POS integration — drives repeat visits, customer insight, and bottom-line revenue.

Dan Roland
Restaurant host station showing reservations and table management synced to loyalty program
Loyalty and guest experienceJuly 17, 2024

Leveraging native reservations and table management to enhance loyalty programs

Why native reservations and integrated table management are the data foundation for loyalty programs that actually drive repeat visits.

Scott Bleczinski